Where does this store ship from?
This store is using Storenvy's order fulfillment service. Orders ship directly from the Storenvy Warehouse in Winter Garden, FL
What is this store's return and exchange policy?
You may return unworn and unwashed apparel and any unopened media. Trying on an item does not count as being worn. Returns must be submitted within seven days from when you receive your order. You are responsible for paying for any shipping.
Once your package is received and the item is confirmed as returnable, a refund to your Paypal account will be issued in the amount of the item plus any sales tax you may have paid. You will not be refunded for shipping and handling.
To submit a return, please use the "Contact Us" link on the storefront, select "Submit reason for return" from the drop-down menu and fill out the form.
All returns should be sent to:
Storenvy
To make an exchange, just follow the return steps outlined above and place a new order for the correct item(s) at your convenience.
Do you accept orders placed outside of the US?
Yes, we ship using international USPS shipping.
How do I pay for my order? Is it secure?
The Storenvy checkout process uses Paypal, one of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as Paypal.com . Before entering any personal credit card information, you will be transferred to Paypal’s secure servers. Paypal accepts Visa, Mastercard, Discover, American Express and Diners Club. You may also make payments using your bank account, but this may delay your order.
How long will it take to receive my order?
Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks. Please read the store's shipping policy for more information.
Can I track my order?
You should receive an email, once your order is shipped, with your tracking information. This is sent to the email address you provided during the checkout process.
What happens when I place an order with multiple stores?
In almost every case, you will receive a separate package from each store you placed an order with. (Exceptions occur when you order from stores that use Storenvy Fulfillment, in which case those stores' items will all arrive in the same package.) Any questions or comments you have about an item should be handled with the specific store through which you ordered that item.
What if anything else is wrong with my order?
First, check the Storenvy Buyer's Agreement for answers to a few more common questions. If all else fails, use the Contact form of the store you placed your order with.
What is Storenvy?
This store is powered by Storenvy, an online store system and marketplace for bands, clothing companies, record labels, artists, nonprofits and anyone else who has ever needed an online store. Shoppers can purchase items from multiple stores from all over the world and check out in one step. For those who need it, Storenvy also provides high-quality merchandise printing and order fulfillment.
